Today a rocket scientist changed out the cabin filter in my car.
I set aside this morning to run errands: oil change, car tab renewal, bank, grocery shopping.
I thought I’d start with the one that most scared me: the oil change. I’m always a little scared I’m going to drive my car into the pit.
I got to Valvoline pretty early, and was the second car in line. While I was waiting to face my terror and drive over the pit, Ashlee came back to check my tire pressure, and to see if my lights were working. (All good!) I saw she had a *Star Trek* belt and asked her if she was a Star Trek fan – she said what she really enjoyed was *The Big Bang Theory* – and her favorite character on there was a Trekkie. I loved that Ashlee was a Big Bang fan – anyone who enjoyed that show is okay by me. ![]()
A fearless young man directed me over the pit. I thanked him for bringing me in safely and he said, “You’re welcome” – like he understood that this was serious business for me.
Everything was looking good – battery, brake fluid, and etc. Then the young woman who was ringing me up asked me how my air conditioner was working, and wondered if I might want the cabin filter changed. I had never, in the decade I’ve owned this car, had the cabin filter in it changed. It seemed like a good idea to take care of that.
She asked me if she could come around and get into the passenger side of the car, and I nodded. She opened the passenger door, and then pulled down my glove compartment box and it was like opening a secret door! There was a whole ‘nother world hidden back there!
At this point she went to get Zach, the manager. Zach is like a comic book Super Hero. I long ago discovered his brilliance when he helped me reset my old Ford Fiesta standard transmission maintenance light. The fact that he could even drive a standard transmission was cool – but knowing how to turn off that maintenance light – knowing the just right order to push which pedal and how long to hold it – that was epic.
Zach pulled out the glove compartment box completely, and then removed a panel below it, and, as he was doing this, he was pointing things out to me and explaining what he was doing, and I actually understood what he was saying! I asked him if he’d ever thought of being a teacher – he’d make a good one – and he told me he had considered that – and he knew there would be parts of teaching he’d like – but he could also see himself losing his patience sometimes, and he thought that probably wouldn’t be a good thing.
Zach was working in a very small space in my car – contorted between the passenger seat and the shield under the glove box. When I expressed sympathy to him, he told me he’d worked in smaller spaces, and this is when I learned he’d been a designer for a race car team when he was a student at the Embry-Riddle Aeronautical University in Prescott, Arizona. (!)
A rocket scientist was working on my car.
For personal reasons, he’d dropped out before he’d completed his degree, but he told me that he was currently enrolled in an online program through Embry-Riddle – the old credits on his transcripts had transferred into the online program – and he was working on finishing up his degree with hopes of getting into a career in aeronautical engineering.
It took Zach probably 20 minutes to get that cabin filter replaced – he’s one of the few people in the Valvoline chain trained and trusted to do this procedure, and I felt really lucky that he was there today. I had such fun chatting with Zach for those twenty minutes. I learned that he’d grown up in a town in Oregon, where his parents had both been pediatricians, and that he loved his mom and dad, but liked the freedom of living up here and being able to create his own life with his wife (whom he’d met at Embry-Riddle and is herself employed as an aeronautical engineer).
Every now and then, while Zach was working on my car, his younger Valvoline teammates would come back and check with him to make sure they were doing things right. I loved the rapport I saw between Zach and the younger technicians. I could see respect and appreciation there. I could see Zach teaching.
After he was all done, I asked him if I could give him a hug – I told him it felt like he was one of my kids. He grinned and we exchanged a hug, and I drove away smiling.
Yup. Today a rocket scientist worked on my little car. How cool is that?!

































