I want to share a healing I had this week.

Monday night I discovered that there had been a weird billing error – well, TWO weird billing errors, actually – one from my insurance company and another one from the optometrist’s office. The errors had resulted in the wrong person getting charged for one of my visits to the optometrist – a bill that should have been covered by my insurance, in the first place. When I first learned of the snafu(s), I was pretty stressed, and a little angry on behalf of the innocent family member who’d erroneously been listed as the “guarantor” for my bill.

I couldn’t get to sleep, and eventually came downstairs to read this week’s Bible Lesson Sermon and pray about this situation. This passage from Science and Health was helpful: “We can, and ultimately shall, so rise as to avail ourselves in every direction of the supremacy of Truth over error…” Soon I was filled with this feeling of joy and well-being and it felt like Love was laughing with me about the absurdity of it all, and reassuring me that all was well.

The next morning I woke up early, and at exactly 8:00 am I called the insurance office. A man named Loren answered the phone. I asked him if he had time to hear a really weird story, and he said he did, so I began to lay out the problem I was having with this bill. He listened and every now and then interjected some comment or question. He was very patient with me as I pulled out all the cards from my wallet, trying to find the one with my ID number on it, and when I thanked him for his patience, I could hear the smile in his voice as he told me it was okay. At one point I apologized for being so chatty when I knew he must be tapping away on his keyboard and trying to figure out what the problem was – and he laughed and said he was fine – he was good at multi-tasking. He was kind and patient and had a sense of humor, and in a short time he’d pinpointed the problem and assured me that I didn’t need to worry about this anymore – the insurance company would take care of the bill for me. I asked, “So I didn’t do anything wrong?” And his voice smiled again and he reassured me that I’d done everything right. I told him I wanted to give him a good rating, and he thanked me for that and said he would try to send me through to his manager. I started laughing. “Yes, I am Karen and I want to talk to your manager.” He started laughing then, too. (He was able to transfer my call, but it was never picked up – so I’ll find some other way to give Loren a high rating.)

At 8:30 on the dot I called the optometrist’s office, and a woman named Savannah picked up. When she looked at my account she said a note had already been made there by the insurance company and that I didn’t need to worry about this bill anymore. “I don’t need to worry about this? It’s taken care of?” I asked. And she said yup, I could just throw this bill away. Then I asked her if I could have something in writing about this – I told her I am Karen AND a Virgo AND a boomer – basically, “I’m the trifecta of annoying” – and she started laughing and said she’d send me an email. Within minutes after we’d ended our phone call she had sent an email telling me that the bill was being sent back to the insurance company for payment and I didn’t need to worry about it.

It was such a lovely untangling. There was so much joy and humor and kindness involved in the whole experience. I’m really grateful for this opportunity to prove Love’s power.
– Karen Molenaar Terrell